Industry’s first digital healthcare concierge app

DALLAS–(BUSINESS WIRE)–Healthcare technology and consulting company Compass
Professional Health Services today introduced the Compass
Health Pro Cloud^™ mobile app. The new app
provides a next-generation digital healthcare experience that
personalizes and simplifies healthcare for employees and puts Compass’
healthcare navigation expertise in the palm of employees’ hands.

“Compass set the standard for creating a premier health benefits
experience with our Health Pro^® consultants. Now, we’re
simplifying healthcare again,” said Scott Schoenvogel, CEO of Compass
Professional Health Services. “With the Compass Health Pro Cloud app,
we’re making it even easier for our members to get the healthcare
answers they need, whenever they need them.”

The Health Pro Cloud app is helping fill a void left by traditional
price transparency portals and medical shopping transparency tools.

“Medical shopping transparency tools are insufficient to consumer needs
and will be replaced by a new generation that is better connected to the
consumer experience and will increase consumer adoption and deliver
greater value,” said Jeff
Cribbs, research director in the Gartner Industries Research group.
“They (current tools) are often unable to incorporate medical shopping
during the most relevant touchpoints, such as when deciding on a course
of treatment, interacting with a customer service agent to navigate
benefits, managing wellness incentives or working through a care plan
with a care manager.”

Health Pro Cloud’s intuitive interface is based on insights from more
than 1 million healthcare interactions with Compass members and more
than 10,000 hours of user experience testing and design. The easy-to-use
app provides:

• Instant expertise to help employees navigate the complex
  healthcare landscape and receive instant answers to questions 24/7.
• Tailored recommendations that consider employees’ preferences,
  anticipate their needs and are based on Compass’ proprietary
  algorithms and context engine.
• Expert support from employees’ personal Compass Health Pro
  consultant to answer detailed health benefit questions and provide
  extra help with important healthcare decisions.
• Organization tools that conveniently update employees’
  healthcare history– including past doctors, procedures and
  prescriptions.

The Compass Health Pro Cloud app is part of the Compass
Navigator solution that provides employees with comprehensive
support throughout their entire healthcare journey, including:

• Patient Advocacy Support to help employees understand their
  healthcare benefits, maximize their benefits when they need them and
  remove the hassle of reviewing problematic medical bills and
  scheduling doctor’s appointments.
• Decision-Support Services to help employees find quality
  providers and care, save money on medical care, pay less for
  prescriptions and connect employees to other programs like
  telemedicine and disease management.

The Health Pro Cloud app is available for download in both iOS and
Android formats. Contact your Compass representative for availability
for your employee population.

About Compass Professional Health Services

Compass Professional Health Services is a healthcare technology and
consulting company that helps employers and their employees navigate the
complicated and costly healthcare landscape. Since 2005, the Compass
health navigation platform has created the premier health benefits
experience for more than 2,000 companies and 2 million members,
nationwide. Through an unmatched combination of smart technology and the
friendly guidance of Health Pro consultants, Compass simplifies
healthcare and helps employees make better healthcare decisions. To
learn more, visit www.compassphs.com.

Contacts

For Compass Professional Health Services
Jenn Riggle, 214-296-2013,
ext. 664
jenn.riggle@compassphs.com